Books+App is keeping personal data of the User, and every User is also entitled to require Books+App to delete and destroy all such information (but not that of other Users). We value your trust. In order to honour that trust, Books+App app adheres to ethical standards in gathering, using, and safeguarding any information you provide.
User Provided Information
The Application/Website/Services/products obtains the information you provide when you download and register for the Application or Services or products. When you register with us, you generally provide (a) your name, class, email address, phone number, address, username and password (b) information you enter into our system when using the Application/Services/products, such as while asking doubts, participating in discussions and taking tests. The said information collected from the users could be categorized as “Personal Information”, “Sensitive Personal Information” and “Associated Information”. Personal Information, Sensitive Personal Information and Associated Information (each as individually defined under this Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011 (the “Data Protection Rules”)) shall collectively be referred to as “Information” in this Policy. We use the collected Information to analyse trends, to conduct research, to administer the Application/Services and products, to learn about each user’s learning patterns and movements around the Application/Services and products and to gather demographic information and usage behaviour about our user base as a whole. Aggregated and individual, anonymized and non-anonymized data may periodically be transmitted to external service providers to help us improve the Application, products and our Services. We will share your information with third parties only in the ways that are described below in this Policy.
Books+App may disclose Information:
As required by law, such as to comply with a subpoena, or similar legal process;
To enforce applicable ToU, including investigation of potential violations thereof;
When it believes in good faith that the disclosure is necessary to protect its rights, protect your safety or the safety of others, investigate fraud, address security or technical issues or respond to a government request;
With its trusted services providers who work on its behalf, do not have an independent use of the information Books+App discloses to them, and have agreed to and adhered to the rules set forth in this Policy;
To protect against imminent harm to the rights, property or safety of the Application/Website/ Teachers Forum or its users or the public as required or permitted by law;
With third party service providers in order to personalize the Application/Website/Services/products for a better user experience and to perform behavioural analysis;
Any portion of the Information containing personal data relating to minors provided by you shall be deemed to be given with the consent of the minor’s legal guardian. Such consent is deemed to be provided by your registration with Books+App.
We may alert you by email or phone (through sms/call) to inform you about new service offerings or other information which we feel might be useful for you.
How Long Do We Retain User Data?
Currently, we plan to retain user data while an account is active and for an academic year afterward. We may alter this practice according to legal and business requirements. For example, we may lengthen the retention period for some data if needed to comply with law or voluntary codes of conduct. Unless otherwise prohibited, we may shorten the retention period for some types of data if needed to free up storage space.
When you send an email or other communication to us, we may retain those communications in order to process your inquiries, respond to your requests and improve our Services.
When you access our App/Website, our servers automatically record information that your browser sends whenever you visit a App/Website. These server logs may include information such as your web request, internet protocol address, browser type, browser language, the date and time of your request and one or more cookies that may uniquely identify your browser.
We believe that, every user of our Application/Services/products/Website must be in a position to provide an informed consent prior to providing any Information required for the use of the Application/Services/products/Website. By registering with us, you are expressly consenting to our collection, processing, storing, disclosing and handling of your information as set forth in this Policy now and as amended by us. Processing, your information in any way, including, but not limited to, collecting, storing, deleting, using, combining, sharing, transferring and disclosing information, all of which activities will take place in India. If you reside outside India your information will be transferred, processed and stored in accordance with the applicable data protection laws of India.
Revision of terms & Grievance reporting
Our Grievance Officer shall undertake all reasonable efforts to address your grievances at the earliest possible opportunity. You may contact us at: Reach out to us on email@example.com, in case of any queries.